With a background in executive support, customer service, and small business ownership, Kim brings over a decade of experience in high-touch client care and operational coordination. Prior to joining Showcase, she led administrative operations for a growing healthcare media firm, built her own 5-star-rated cleaning business, and worked in both the medical and retail sectors. Kim is known for her attention to detail, efficiency, and people-first approach—making her an invaluable part of our client scheduling and service team.